Requests for Information




Under the Consumer Financial Protection Bureau’s (CFPB) amendments to the Real Estate Settlement Procedures Act (RESPA), consumers are entitled to send written Requests for Information (RFI) and Notices of Error (NOE) to their mortgage servicing company. A servicer’s failure to respond in a timely manner or to take decisive action to correct errors may result in violations that afford consumers actual damages, statutory damages, attorney’s fees and costs. Because of the strict timing and technicalities of the CFPB Regulations, we handle the administrative process for you and keep you updated on the timeliness of the servicer’s responses as well as identify potential violations that you may wish to pursue.